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Dispatcher’s Dilemma: How to Manage Multiple Deliveries Without Communication Breakdowns
The single biggest problem in communication is the illusion that it has taken place.” That quote from George Bernard Shaw could have been written for dispatchers. If you are running deliveries in the real world, you know this truth better than…
Real-time Driver Updates: For Better Last-mile Delivery & Fewer Complaints
The last mile of delivery is often the most challenging and expensive part of the logistics process. It’s the last stage where an order moves from a distribution centre to the customer’s doorstep. This is also the moment when customer expectations…
Which Pricing Metrics Matter Most in Last-Mile Logistics and Why?
If you’re in logistics or e-commerce, you already know one brutal truth: last mile delivery is expensive, unpredictable, and crucial for keeping customers happy. In fact, Gartner reports that the last mile delivery cost makes up almost 41% of total…
From Chaos to Clarity: How Real-Time Communication Prevents Last-Mile Delivery Failures
Last-mile delivery is often where logistics businesses face their biggest challenges. These challenges lead to missed deliveries, poor driver-dispatch communication, and frustrated customers. And the major reason behind this failure is often caused…
From Missed ETAs to Lost Revenue: How to Fix Your Failed Delivery Problem
In logistics, every second counts. A late delivery is not just a delay — it is a hit to customer confidence and a direct blow to your revenue. “According to Loqate, 8% of deliveries fail on the first attempt, costing businesses millions every year…
Why Legacy Logistics Systems Are Holding You Back and What to Do About It
You might feel your current logistics system is “good enough.” After all, it’s been running your operations for years without falling apart. But if you’re still using legacy logistics systems, you could be missing out on huge opportunities to scale…
Questions to Ask Before Choosing a Last-Mile Delivery Software
When it comes to delivery operations, the last mile can make or break customer satisfaction. Studies show that last mile delivery accounts for more than 50% of total shipping costs, making it the most expensive and complex part of logistics. For…
4 major Challenges & Solutions for Running a Successful Courier Business and Satisfying Customers Needs
The business of courier sources today is full of opportunities. Online purchasing is on an upward trend, and demand for at-home delivery has been escalating by the day. However, as the industry is flourishing, most businesses in the courier sector…
How Grocery Chains Are Winning the Last Mile with Real Time Tracking
Grocery shopping is changing. Today, many people do not want to go to the store, stand in line, and carry heavy bags home. They want to stay at home, order from their phone, and get fresh groceries delivered to their door. Fast, Easy & Comfortable…
