Client Management Software for Delivery Companies
Manage every delivery client from one connected account.
Keep client details, contacts, locations, staff users, pricing, orders, and invoices connected in one place.
FixLastMile helps delivery companies manage the operational and commercial information associated with every client they serve—so your team has a clear view of each client relationship without managing information across disconnected systems.
Manage More Than Basic Client Information
For a delivery company, a client relationship involves more than a company name and phone number.
A single client may have multiple contacts, multiple locations, staff members who need access, specific pricing arrangements, delivery orders, and invoices.
When this information is managed separately, your team has to move between different records to understand the complete client relationship.
FixLastMile brings the operational and commercial information associated with each client together in one connected account.
Instead of treating client information, delivery activity, and billing as disconnected records, manage them in the context of the same client account.
Organize the People and Locations Behind Every Client
Each delivery client may have multiple people and locations involved in the delivery operation. FixLastMile helps your team maintain that information within the client's account.
Client Details
Keep the core information associated with each business client organized in one place.
Multiple Contacts
A client is not always managed through a single point of contact. Maintain multiple contacts associated with the same client account.
Multiple Locations
Manage multiple addresses and operational locations for a client. This is particularly useful when a client operates multiple pharmacies, branches, stores, facilities, or other locations that are part of the delivery operation.
One client account can represent the full business relationship—not just one contact or one address.
Manage the Staff Associated With Each Client
Your business clients may have multiple staff members involved in managing delivery activity.
FixLastMile allows you to manage users associated with each client account, keeping client staff connected to the organization they belong to.
This creates a clearer structure for delivery companies serving multiple business clients.
Rather than treating every external user as an unrelated account, users can remain associated with their respective client organization.
Apply the Right Pricing to Every Client
Different clients may have different delivery pricing arrangements. FixLastMile allows you to configure and assign pricing to individual clients.
This allows your delivery company to manage client-specific pricing as part of the client relationship. The pricing assigned to a client remains connected to the account and the delivery activity associated with that client.
Manage each client's commercial setup without treating every client as if they operate under the same pricing model.
Access Client Orders From the Client Account
Every order in FixLastMile is associated with a specific client.
From the client's account, your internal team can access the orders associated with that client and maintain a clear view of the delivery activity generated for that business.
This keeps the relationship between the client and its orders visible without requiring your team to treat client management and delivery operations as completely separate systems.
Open the client account and see the delivery orders associated with that relationship.
Keep Client Invoices Connected to the Relationship
A delivery company needs to manage more than operational activity. It also needs to manage the commercial relationship with each client.
FixLastMile allows invoices to be managed separately for each client, based on that client's delivery activity and assigned pricing. From the client's account, your team can access the invoices associated with that business.
This helps keep the commercial side of the client relationship connected to the delivery activity it represents.
Manage client billing in the context of the client account, delivery activity, and assigned pricing.
Manage Every Client Without Losing Context
FixLastMile provides a connected account for each client, helping your team keep the operational and commercial information associated with every business relationship organized in one system.
Whether you serve pharmacies, medical facilities, healthcare organizations, retailers, or other business clients, each relationship can be managed independently while remaining part of your overall delivery operation.
Explore Multi-Client Delivery ManagementAs your delivery business serves more clients, every account can have its own:
Independent Account Elements Per ClientKeep the Client Connected to the Delivery Workflow
Client Management is where the business relationship is organized, but the account remains connected to the delivery activity generated for that client.
FixLastMile connects client information with the operational and commercial activity associated with that client. Manage the relationship at the client level while your delivery operation continues through planning, dispatch, tracking, completion, and billing.
Order Management
Manage the orders that generate delivery work for each client.
Delivery Management
Manage the wider workflow from delivery work through planning, execution, and completion.
Route Planning & Optimization
Organize delivery work into efficient, executable routes.
Multi-Client Delivery Management
Centralize delivery operations across multiple client accounts.
Frequently asked questions
Client management software for delivery companies helps manage the business clients a delivery company serves and the information associated with those relationships. In FixLastMile, a client account can connect client details, contacts, locations, staff users, pricing, orders, and invoices.
Each client account can include: client details, multiple contacts, multiple addresses or locations, client staff users, assigned pricing, orders, and invoices. This gives your team a connected view of the operational and commercial information associated with each client.
Yes. A client can have multiple contacts and multiple addresses or operational locations associated with the same client account. This is useful for clients operating multiple pharmacies, branches, stores, facilities, or other locations.
Yes. FixLastMile allows pricing to be configured and assigned separately for individual clients. This allows your delivery company to manage different commercial arrangements for different clients.
Yes. Orders are associated with a specific client, and your internal team can access a client's orders from that client's account.
Yes. Invoices can be managed separately for each client based on that client's delivery activity and assigned pricing.
Build a Clearer View of Every Client Relationship
Keep client details, contacts, locations, staff users, pricing, orders, and invoices connected in one place. FixLastMile helps delivery companies manage the operational and commercial relationships behind their delivery business—without separating client information from the activity and billing associated with that client.
