Know What Is Happening With Every Delivery
Track delivery progress from dispatch through completion with a connected delivery tracking system built for delivery companies.
FixLastMile gives your operations team visibility into active delivery work, including delivery status, assigned drivers, routes, ETA information, and delivery outcomes—without managing tracking in a separate system.
Know what is in progress, what has been completed, and what requires attention.
From Pending Work to Final Delivery Outcome
When you are managing hundreds or thousands of delivery tasks, calling drivers or checking multiple systems is not a scalable way to understand what is happening.
FixLastMile keeps delivery progress visible throughout the delivery lifecycle. Your operations team can follow delivery work as it moves through stages such as:
See what is happening now—and understand what happened when the delivery is finished.
Review the current state of delivery work without losing the connection to the driver, route, shipment, or task behind it.
See the Details Behind Every Delivery
A delivery marked as "in progress" does not tell you enough by itself. Operations teams often need to know:
Instead of tracking isolated events, follow the complete delivery record from assignment through final outcome.
FixLastMile connects delivery tracking to the operational records behind the work.
See What Your Drivers and Routes Are Working On
Once delivery work is dispatched, operations teams need to understand how the day is progressing.
FixLastMile brings active delivery information together so dispatchers and operations managers can monitor work across drivers and routes. Review active operations to understand:
This helps your team move from repeatedly asking: "What's happening with this delivery?"
To having the delivery information available within the operational workflow.
Give Your Team Better Visibility Into Delivery Progress
Delivery status is important, but operations teams may also need to understand the progress of work while it is being executed.
Where enabled within your delivery workflow, FixLastMile can provide delivery visibility using route, driver, location, and ETA information. This can help your team understand:
Don't just see a driver on a map. Understand which deliveries that driver is responsible for completing.
The important difference is that delivery visibility remains connected to the actual work being delivered.
See When Delivery Work Does Not Go as Planned
Not every delivery is completed successfully.
A customer may be unavailable. An address may be inaccessible. A delivery may need another attempt. A task may remain incomplete.
FixLastMile keeps unsuccessful or incomplete delivery work visible within the delivery operation so your team can understand what happened and decide what to do next.
Review delivery outcomes alongside the operational information connected to the work, including the relevant:
This gives your team a clearer starting point for follow-up, reattempts, or other recovery workflows.
See the Delivery Outcome—Then Verify Completion
Delivery tracking should not stop when a driver marks a task as complete.
For many delivery operations, the final delivery record also needs confirmation of what happened at the destination. FixLastMile connects delivery progress with completion records and proof of delivery requirements.
Maintain a clearer record of the delivery from assignment through confirmed completion.
Explore Proof of DeliveryTrack Deliveries as Part of the Entire Delivery Workflow
FixLastMile is not designed to be a standalone consumer package tracker or a generic fleet GPS system.
Delivery tracking is connected to the operational workflow that manages the work.
This gives delivery companies one connected operational workflow instead of separate tools for planning, dispatching, tracking, and delivery completion.
Delivery Management
Create and manage the delivery work your operation needs to complete.
Route Planning & Optimization
Organize delivery work into efficient routes.
Delivery Tracking for Complex Last-Mile Operations
Courier Delivery Companies
Track multi-stop delivery operations across drivers, routes, and active delivery work.
Pharmacy Delivery Providers
Follow pharmacy deliveries from assignment through completion and delivery confirmation.
Medical Courier Operations
Maintain visibility into time-sensitive pickup and delivery work.
Multi-Client Delivery Companies
Keep delivery operations organized across multiple clients while maintaining visibility into the work associated with each account.
Frequently asked questions
Delivery tracking software helps delivery companies monitor the progress and status of delivery work after it has been assigned or dispatched. Depending on the workflow, it can connect delivery status with drivers, routes, ETA information, delivery outcomes, and completion records.
Delivery companies can use delivery tracking software to monitor information such as delivery status, assigned drivers, route progress, ETA information, completed deliveries, and unsuccessful or incomplete work, depending on the capabilities enabled in the platform.
No. GPS fleet tracking primarily focuses on vehicle or driver location. Delivery tracking focuses on the progress of the actual delivery work. Location information can be useful as part of delivery tracking, but delivery operations also need to know which deliveries are assigned, what work is in progress, what has been completed, and what requires follow-up.
FixLastMile can keep failed or incomplete delivery work visible within the operational workflow so teams can review the delivery outcome and take the appropriate next action based on their process.
Client-facing delivery visibility can be provided through the appropriate client portal or tracking workflow enabled for the operation. This allows delivery companies to give clients access to relevant delivery information without requiring them to contact the operations team for every update.
Delivery tracking follows the progress of work through execution and completion. Proof of delivery captures the confirmation or evidence associated with the completed delivery. Together, they create a connected record from assignment through final delivery confirmation.
Stop Chasing Delivery Updates
Give your team one place to follow active delivery work, understand delivery progress, identify incomplete or failed deliveries, and maintain a connected record through final completion. See how FixLastMile can help your delivery operation stay in control after work leaves dispatch.
