Delivery Dispatch Software for Delivery Companies
Move planned delivery work into execution from one connected platform.
FixLastMile helps delivery companies assign delivery work and routes, coordinate drivers, and manage the transition from planning to active delivery execution.
Keep delivery work, route planning, driver assignment, and execution connected instead of relying on disconnected spreadsheets, calls, messages, and separate dispatch tools.
A Route Plan Does Not Execute Itself
Planning delivery work is only one stage of running a delivery operation.
Once routes or delivery tasks are ready, your team still needs to coordinate who is responsible for completing the work and move that work into execution. Dispatch teams may need to:
When route planning and dispatch happen in separate systems, teams can end up manually transferring information between tools before drivers can begin their work.
FixLastMile keeps these stages connected within one delivery operations platform.
Move Delivery Work From Planning Into Execution
Dispatch is the operational bridge between planning and the work happening in the field. With FixLastMile, delivery work can move through a connected workflow.
Dispatch connects the delivery plan with the people responsible for executing it.
Delivery Work
Manage the pickup and delivery work your operation needs to complete.
Planning
Prepare and organize delivery work before execution.
Ready for Dispatch
Routes or delivery work become ready to move into the dispatch workflow.
Assignment
Assign delivery work or routes according to your operational workflow.
Dispatch
Move assigned work into driver execution.
Driver Execution
Drivers complete the delivery work assigned to them.
Completion
Completed work remains connected to the wider delivery record.
Dispatch Work That Is Already Connected to Your Operation
Dispatch should not require your team to recreate the work that has already been planned.
FixLastMile keeps delivery work connected as it moves through your operation. Depending on your workflow, dispatch may begin with:
Explore Route Planning & OptimizationMove work from planning into execution without rebuilding the operational plan in a separate dispatch system. The same delivery work remains connected as it moves through planning, assignment, dispatch, and completion.
Assign Tasks and Routes to Move Work Forward
Before delivery work can move into execution, responsibility needs to be clear.
FixLastMile supports a structured assignment workflow that connects delivery work with the driver or operational resource responsible for completing it. Depending on how your operation is organized, this can involve:
Keep assignments connected to the delivery work and route plan they belong to.
This creates a clearer transition between planning and field operations.
Prepare Delivery Work for Driver Execution
Assignment and dispatch are part of the same operational flow, but they serve different purposes.
An assignment establishes responsibility. Dispatch moves the work into execution.
FixLastMile helps delivery operations maintain a structured transition between:
Delivery work is being organized.
Work is imported or created and prepped for assignment.
Responsibility for the work has been established.
Specific drivers or routes are assigned responsibility.
The work is ready to move into active execution.
Live route data is sent directly to driver applications.
This helps operations teams maintain a clearer view of where delivery work sits before it becomes active field work.
Keep a Clear View of Delivery Work in Motion
Dispatch teams need to understand what work is ready, assigned, active, and completed.
FixLastMile brings delivery activity into a connected operational workflow so teams can coordinate work as it moves from planning into execution. Maintain a clearer view of:
Instead of switching between separate planning, dispatch, and execution tools, keep operational work connected within the same platform.
Respond to Operational Changes Without Losing Context
Delivery operations can change throughout the day.
A driver may become unavailable. Delivery priorities may change. Work may need to be reassigned or adjusted.
FixLastMile helps keep operational changes connected to the same delivery workflow your team is managing.
Review delivery assignments and adjust operational plans based on the controls and workflows available in your FixLastMile configuration.
The goal is to manage changes without losing the connection between:
When plans change, the operational context should stay connected.
Keep Drivers Connected to the Work They Need to Complete
Dispatch is successful when the planned work becomes clear driver execution.
FixLastMile connects dispatched delivery work with the driver workflow so operations teams and drivers are working from the same underlying delivery plan.
The driver experience becomes part of the wider delivery operation rather than a disconnected handoff.
Explore Driver ManagementKeep Visibility After Delivery Work Moves Into the Field
Once work has been dispatched, the delivery operation continues.
Operations teams need to remain connected to what happens during execution and after completion. FixLastMile connects dispatch with the downstream delivery workflow.
Move from dispatch into delivery tracking and completion without losing the operational context behind the work.
Connect Dispatch With the Rest of Your Delivery Operation
Dispatch works best when it is connected to the processes before and after it. FixLastMile brings together the operational capabilities involved in managing delivery work.
Route Planning & Optimization
Prepare delivery work and organize it into routes before execution.
Driver Management
Manage the drivers responsible for completing delivery work.
Delivery Tracking
Maintain visibility into delivery activity after work moves into execution.
Proof of Delivery
Keep delivery completion information connected to operational activity.
Delivery Management
Manage the wider workflow from delivery work through planning, execution, and completion.
Delivery Dispatch Software for Different Operational Requirements
Different delivery companies may manage different types of work. The operational need remains similar: move planned delivery work into execution and coordinate the people responsible for completing it.
Courier Delivery Companies
Coordinate drivers and move multi-stop delivery work into execution.
Pharmacy Delivery Providers
Coordinate pharmacy delivery activity from planning through driver execution.
Medical Courier Operations
Manage pickup and delivery dispatch workflows across healthcare-related delivery operations.
Multi-Client Delivery Businesses
Coordinate delivery work across a centralized operation serving multiple clients.
From Planned Delivery Work to Active Driver Execution
Planned Delivery Work
Show the delivery work or route view before dispatch.
Assignment
Show how tasks or routes are assigned.
Dispatch View
Show the operational view used to coordinate dispatched work.
Driver Work
Show how assigned work appears in the driver workflow.
Active Delivery Status
Show how operations teams remain connected once work moves into execution.
Frequently asked questions
Delivery dispatch software helps delivery companies coordinate the movement of delivery work from planning into execution. Depending on the platform, this can include assigning delivery work, coordinating routes and drivers, managing dispatch workflows, and maintaining visibility into active delivery operations. FixLastMile connects dispatch with the wider delivery management workflow.
Route planning focuses on organizing delivery work into routes and determining how work should be completed. Dispatch management focuses on moving planned work into execution by coordinating assignments, drivers, and operational handoffs. In FixLastMile, route planning and dispatch are connected parts of the wider delivery workflow.
Delivery dispatch software can support the assignment of delivery work to drivers as part of the dispatch workflow. FixLastMile supports connected workflows where delivery tasks and planned routes can move toward driver execution based on the configuration of your operation.
Yes. In a connected delivery operation, planned multi-stop routes can move into assignment and dispatch workflows before driver execution. FixLastMile connects route planning with the wider delivery operations workflow.
Delivery operations may need to adjust assignments when operational conditions change. The available reassignment and adjustment controls depend on the workflow and configuration used within FixLastMile.
Dispatch moves delivery work into execution. Delivery tracking provides visibility into what happens after that work becomes active. FixLastMile connects these stages within the wider delivery management workflow.
Delivery dispatch software focuses on coordinating delivery work as it moves into execution. Driver management focuses on managing the drivers who perform that work. Both are connected but serve different operational purposes.
Yes. FixLastMile is designed for courier and delivery companies managing delivery work across multiple drivers. It can also support pharmacy delivery providers, medical courier operations, and multi-client delivery businesses.
Yes. FixLastMile is designed to support delivery companies managing work across multiple clients within a centralized delivery operation. The platform keeps delivery operations connected while supporting different client workflows.
Dispatch Delivery Work Without Disconnected Handoffs
Assign delivery work, coordinate routes and drivers, and move planned work into execution from one connected delivery operations platform. See how FixLastMile can support the way your dispatch team works.
