Courier Delivery Software for Delivery Companies
Run your courier delivery operation from one connected platform.
FixLastMile is courier delivery software for delivery companies that need to manage clients, delivery work, routes, dispatch, drivers, delivery tracking, proof of delivery, and operational reporting in one place.
Bring the workflow together from delivery intake through planning, execution, completion, and review—without relying on disconnected spreadsheets, calls, and separate delivery tools.
Manage the Operational Workflow Behind Your Courier Business
Running a courier company involves more than getting a package from one location to another.
Your team may need to manage incoming delivery work, coordinate clients, plan routes, assign drivers, monitor active deliveries, confirm completion, and understand what happened across the operation.
FixLastMile brings these workflows together in one connected courier management software platform.
As your delivery operation grows, your team can manage the workflow through a more structured system rather than adding more disconnected tools and manual processes.
Growing Courier Operations Become Harder to Coordinate
As delivery volume, clients, drivers, and service requirements increase, the operational workload can quickly become more difficult to manage.
The problem is often not one individual task. It is the number of disconnected workflows required to run the business.
Delivery Work Comes From Different Sources
Delivery requests may arrive through client portals, imports, APIs, or manual entry. Without a structured workflow, teams can spend unnecessary time organizing work before it can be planned.
Dispatch Requires Constant Coordination
Assigning delivery work across drivers and routes can become increasingly difficult when dispatch depends heavily on calls, messages, and manual decision-making.
Operations Lose Visibility During Execution
Once drivers are on the road, operations teams need a clear view of active delivery work and progress.
Completion Data Becomes Disconnected
Delivery completion, proof of delivery, client records, and operational reporting can become fragmented when separate systems manage different parts of the workflow.
Run Your Courier Operation From Delivery Intake to Completion
FixLastMile connects the core stages of a courier delivery operation.
Manage Client and Delivery Work
Bring incoming delivery work into a structured operational workflow.
Organize the information your team needs before work moves into planning and execution.
Plan Routes
Organize multi-stop delivery work into routes based on your operational requirements.
Use route planning and optimization as part of the wider courier delivery workflow.
Dispatch Drivers
Move planned delivery work into execution and coordinate the drivers responsible for completing it.
Keep dispatch connected to the routes and delivery work your team is managing.
Track Delivery Execution
Maintain visibility into active delivery work and delivery progress.
Give operations teams a clearer view of what is happening across routes and drivers.
Confirm Completion
Capture proof of delivery and maintain records of completed delivery work.
Keep completion information connected to the wider delivery workflow.
Review Operations
Use delivery data and reporting to review activity and understand how your courier operation is performing.
The Core Tools Behind Your Courier Operation
FixLastMile brings together the core workflows involved in managing a courier delivery business.
Client & Delivery Work Management
Organize delivery work from your clients in one operational environment.
Create a more structured workflow for managing the information required before delivery work moves into planning and execution.
Route Planning & Optimization
Plan routes for multi-stop courier operations and organize delivery work more efficiently.
Use courier route optimization as part of a connected delivery management workflow rather than as a separate process.
Dispatch Management
Coordinate drivers and move planned delivery work into execution.
Use courier dispatch software capabilities to support your operational workflow and manage active delivery work.
Driver Management
Manage the drivers responsible for completing your delivery work.
Keep driver activity connected to the routes, assignments, and deliveries they are responsible for.
Courier Delivery Tracking
Maintain visibility into delivery progress while work is being completed.
Give your operations team a clearer operational view of active delivery work.
Courier Proof of Delivery
Capture proof of delivery and completion records as part of the connected delivery workflow.
Keep delivery confirmation associated with the relevant delivery activity.
Analytics & Reporting
Review delivery activity and operational performance through reporting and analytics.
Use operational data to better understand what is happening across your courier business.
Manage Delivery Work Across Multiple Clients
Courier companies often grow by serving more clients—not by running completely separate delivery operations for each one.
As your client base grows, managing delivery work across separate spreadsheets, communication channels, and processes can create unnecessary operational complexity.
FixLastMile helps create a centralized workflow for multi-client courier operations.
- Centralize Delivery WorkBring delivery work from multiple clients into your wider operational environment.
- Manage One Driver OperationCoordinate drivers and delivery execution across your business rather than creating disconnected workflows.
- Maintain Operational VisibilityGive your team a clearer view of the delivery activity happening across clients, routes, and drivers.
Manage More Than One Type of Courier Delivery Workflow
Courier operations can involve different types of delivery work.
Some deliveries may be planned in advance. Some may involve recurring work. Others may require pickup and delivery tasks as part of the same operational workflow.
FixLastMile helps bring these workflows into one connected platform.
Scheduled Deliveries
Organize and manage delivery work around planned schedules.
Recurring Delivery Work
Support delivery workflows involving regularly repeated work.
Pickup and Delivery Workflows
Manage operations where pickup and delivery tasks are part of the same delivery workflow.
Multi-Stop Deliveries
Plan and manage routes involving multiple delivery stops.
The workflow can be configured around how your delivery operation works.
Keep Delivery Activity Connected to Client Pricing and Billing
For courier companies, the delivery operation does not end when the driver completes the work.
Completed delivery activity may also need to support client pricing, invoicing, and business reporting.
FixLastMile can connect delivery activity with your client pricing and billing workflows, helping reduce the disconnect between operational records and billing information.
Manage Client-Specific Pricing
Configure pricing around the delivery services and client requirements supported by your business.
Connect Delivery Records With Billing
Use completed delivery activity as part of your billing workflow.
Maintain Connected Operational Records
Keep delivery and client information connected as work moves from intake through completion and subsequent business processes.
Connect FixLastMile With the Tools Your Business Uses
Your courier operation may already depend on other business systems.
FixLastMile can support connected workflows through available integration capabilities. Depending on your setup, this may include:
Explore IntegrationsThe objective is not to replace every system your business uses. It is to create a connected operational system for managing delivery work.
Manage the Complete Courier Delivery Workflow
A route optimization tool solves one part of a courier operation. A tracking tool solves another. But running a delivery business requires a connected workflow across the entire operation.
Before a delivery begins, your team needs to manage delivery work and plan execution. During execution, dispatchers need to coordinate drivers and monitor progress. After completion, your business needs clear delivery records and operational data.
FixLastMile brings these stages together in one courier delivery management software platform.
Delivery Work
Organize the work your operation needs to complete.
Planning
Prepare delivery work and routes for execution.
Dispatch
Coordinate drivers and assignments.
Execution
Manage active delivery operations.
Tracking
Maintain visibility into delivery progress.
Completion
Capture proof and completion records.
Reporting
Review delivery and operational activity.
One Platform for Managing Your Courier Operation
Delivery Work Management
Show how delivery work enters and is organized in the platform.
Route Planning
Show how pickup and delivery tasks are organized into routes.
Dispatch and Driver Execution
Show how work moves from planning into driver execution.
Delivery Tracking
Show operational visibility during active deliveries.
Proof of Delivery
Show how delivery completion information is captured.
Frequently asked questions
Courier delivery software helps delivery companies manage the operational workflows involved in running a courier business. Depending on the platform and configuration, this can include delivery work management, route planning, dispatch, driver coordination, delivery tracking, proof of delivery, and reporting. FixLastMile is designed to bring these operational workflows together in one connected platform.
FixLastMile is designed for delivery and courier companies that manage drivers, delivery work, routes, and customer or client delivery operations. It is built for the business responsible for running the delivery operation.
FixLastMile supports multi-client delivery operations, helping companies manage delivery work across a wider centralized operational workflow. The exact client setup and workflow can be configured based on the requirements of the business.
FixLastMile supports route planning and optimization as part of the wider courier delivery workflow. Delivery work can be organized into routes and managed through planning and execution.
FixLastMile supports dispatch and driver coordination workflows, helping operations teams manage planned and active delivery work.
FixLastMile supports delivery tracking and operational visibility to help teams monitor delivery work and its progress during execution.
FixLastMile supports proof-of-delivery workflows to help confirm completed delivery work and maintain delivery completion records. The available proof requirements depend on the configured workflow.
FixLastMile can support delivery workflows involving scheduled and recurring work, depending on the operational setup and requirements of the business.
FixLastMile can support workflows that connect delivery activity with client pricing and billing processes. The exact pricing and invoice functionality should be confirmed based on your configured product setup.
No. FixLastMile is designed around the broader delivery operation. Route planning and delivery tracking are part of the platform, alongside delivery work management, dispatch, driver coordination, proof of delivery, and reporting.
Run Your Courier Delivery Operation From One Connected Platform
Manage delivery work, routes, dispatch, drivers, delivery tracking, proof of delivery, and operational workflows from one place.
Whether you manage a focused courier operation or a growing multi-client delivery business, FixLastMile provides a connected platform for managing the work behind your deliveries.
