Delivery Management Software for Delivery Companies
Manage your delivery operation from one connected platform.
FixLastMile is a delivery management software built for delivery and courier companies that need to manage delivery work, route planning, dispatch, drivers, delivery tracking, proof of delivery, and operational reporting in one place.
Bring your delivery workflow together from intake through planning, execution, completion, and performance review—without relying on disconnected spreadsheets and separate operational tools.
- Package sorted at hub07:14
- Rider dispatched (Amit S.)08:02
- Route optimized — 14 stops08:03
- Customer notified — ETA sent08:05
- Rider en route — stop 9 of 1411:38
- Delivered & proof captured~12:10
Deliveries completed today
↑ On track for SLAFirst-attempt delivery rate
↑ vs 78% industry avg
Managing a Delivery Operation Shouldn't Require Disconnected Systems
Running a delivery operation involves much more than assigning a driver to a delivery.
Your team may need to manage incoming delivery work, organize pickup and delivery tasks, plan routes, coordinate drivers, monitor deliveries in progress, confirm completion, and review operational performance.
When those workflows are managed through separate tools, spreadsheets, calls, and manual processes, it becomes harder to maintain a clear view of the operation.
Delivery Work Comes From Different Places
Delivery requests can arrive through manual entry, client workflows, imports, integrations, or recurring operational processes. Without a structured system, teams can spend unnecessary time organizing delivery work before it is ready for execution.
Planning and Dispatch Become Separate Processes
Delivery work may be planned in one place while dispatch is managed somewhere else. This creates unnecessary handoffs between planning and execution.
Visibility Is Lost During Execution
Once drivers are on the road, operations teams need a clear view of active delivery work and its progress. Disconnected workflows make that harder.
Delivery Records Become Fragmented
Completion information, proof of delivery, and operational records can end up spread across different systems instead of remaining connected to the delivery workflow.
FixLastMile brings these stages together in one connected delivery management software platform.
From Delivery Work to Completion, Everything Stays Connected
A delivery operation works best when each stage connects to the next. FixLastMile provides a structured workflow for managing delivery activity across the operation.
One delivery workflow. From incoming delivery work to operational insight.
Delivery Work
Bring the delivery work your business needs to complete into a structured operational workflow.
Planning
Organize delivery work and prepare it for operational execution.
Route Planning
Create and manage routes for multi-stop delivery operations.
Dispatch
Coordinate assignments and move planned delivery work into execution.
Driver Execution
Drivers complete their assigned pickup and delivery work.
Delivery Tracking
Maintain visibility into active delivery work and delivery progress.
Proof of Delivery
Capture completion information and maintain delivery records.
Analytics & Reporting
Review delivery activity and operational performance.
Bring Delivery Work Into a Structured Operational Workflow
Before a route can be planned or a driver can be dispatched, your team needs a clear view of the delivery work that needs to be completed.
FixLastMile helps organize delivery work within one operational environment. Manage the information required to coordinate:
Keep delivery work connected as it moves through planning, dispatch, execution, and completion. Instead of treating each stage as a separate process, manage delivery activity through one connected workflow.
Plan Routes Around the Work Your Operation Needs to Complete
Planning is where delivery work becomes an executable operation.
FixLastMile helps delivery teams organize multi-stop work into routes and prepare those routes for dispatch and driver execution. Plan and manage:
Explore Route Planning & OptimizationRoute planning remains connected to the delivery work your team is managing. That means planning is not a separate spreadsheet or standalone process—it is part of the wider delivery operation.
Coordinate Delivery Work Across Your Drivers
Planning a route is only one part of running a delivery operation. The work still needs to move into execution.
FixLastMile connects planning and dispatch so your operations team can coordinate the delivery work assigned across drivers. Manage the transition from planned work to active execution through one operational workflow.
Coordinate Delivery Assignments
Organize and assign delivery work based on your operational workflow.
Manage Driver Execution
Keep drivers connected to the delivery work and routes they are responsible for.
Maintain Operational Control
Give dispatch and operations teams a clearer view of work moving from planning into execution.
Know What Is Happening Across Your Delivery Operation
Once delivery work is in progress, operations teams need visibility into the work being completed.
FixLastMile helps maintain a connected view of active delivery activity. Monitor:
Explore Delivery TrackingKeep delivery visibility connected to the same operational workflow used for planning and dispatch. Your team does not need to treat delivery execution as a separate process from the work that was originally planned.
Keep Clear Records of Completed Delivery Work
Delivery completion is an important part of the operational record.
FixLastMile helps maintain delivery completion information as part of the connected delivery workflow. Capture and maintain relevant proof-of-delivery information associated with completed delivery work.
Keep completion records connected to the delivery activity, route, and operational workflow they belong to. This helps create a clearer record from delivery intake through final completion.
Capture signature, photo proof, timestamps, and order completion details connected directly to the operational record.
Turn Delivery Activity Into Operational Insight
Every delivery creates operational data. The value comes from being able to review that information and understand what is happening across your business.
FixLastMile helps bring delivery activity into reporting and analytics workflows. Review information related to:
Explore Analytics & ReportingUse connected operational data to better understand your delivery business and identify areas that may require attention.
Explore the FixLastMile Delivery Management Platform
Each capability supports a different part of your delivery operation. Together, they create a connected delivery management workflow.
Delivery Management
Manage the operational workflow behind your deliveries.
Route Planning & Optimization
Organize and plan delivery work into routes.
Driver Management
Manage the drivers responsible for completing delivery work.
Client Portal
Provide clients with access to relevant delivery information.
Analytics & Reporting
Review delivery activity and operational performance.
Integrations
Connect FixLastMile with the systems used across your business.
Delivery Management That Fits How Your Business Operates
Different delivery companies may serve different industries, clients, and delivery requirements. The underlying operational challenge remains similar: you need to organize delivery work, plan execution, coordinate drivers, track progress, confirm completion, and maintain visibility across the operation.
FixLastMile provides a connected delivery management platform that can support different delivery models.
Courier Delivery Companies
Manage the operational workflow behind general courier and delivery services.
Pharmacy Delivery Providers
Manage delivery operations supporting pharmacy clients and pharmacy delivery workflows.
Medical Courier Operations
Coordinate delivery work involving healthcare-related pickup and delivery requirements.
Multi-Client Delivery Businesses
Manage delivery work across multiple clients while operating through one centralized delivery operation.
Manage the Connected Workflow Behind Every Delivery
Route optimization solves one part of a delivery operation. Driver tracking solves another. Proof of delivery handles completion.
But delivery companies need these processes to work together. FixLastMile is designed as a connected delivery management software for delivery companies.
Delivery Work
Bring operational delivery work into one environment.
Planning
Prepare work for execution.
Routes
Organize multi-stop delivery activity.
Dispatch
Coordinate assignments.
Drivers
Manage delivery execution.
Tracking
Maintain visibility while work is active.
Completion
Capture proof and delivery records.
Reporting
Review operational activity and performance.
Instead of managing each stage through disconnected tools, create one connected operational workflow.
One Connected View of Your Delivery Operation
Delivery Work
Show the primary operational view where delivery work is managed.
Planning & Routes
Show how delivery work is organized and prepared for execution.
Dispatch
Show how planned work moves into driver execution.
Active Delivery Operations
Show delivery visibility and active operational monitoring.
Proof of Delivery
Show delivery completion and proof records.
Analytics & Reporting
Show operational reporting and performance information.
Frequently asked questions
A delivery management software is software used to manage the operational workflow behind deliveries. Depending on the platform, this can include delivery work management, route planning, dispatch, driver coordination, delivery tracking, proof of delivery, notifications, and reporting. FixLastMile brings these workflows together in one connected platform.
Route optimization software focuses primarily on planning efficient delivery routes. Delivery management software covers a broader operational workflow, which can include delivery work, planning, routes, dispatch, drivers, delivery tracking, proof of delivery, and reporting. Route optimization is one part of the wider delivery management process.
This includes courier companies, last-mile delivery providers, pharmacy delivery companies, medical courier operations, and delivery companies serving multiple clients.
Yes. Delivery management software can include route planning and route optimization as part of the wider delivery workflow. FixLastMile connects route planning with the delivery work, dispatch, and driver execution workflows used by your operation.
FixLastMile supports dispatch and driver management workflows as part of its connected delivery operations platform. Delivery work can move from planning into driver execution through the operational workflow.
FixLastMile supports delivery tracking and operational visibility for active delivery work. The available tracking information depends on the configured workflow and product setup.
FixLastMile supports proof-of-delivery workflows for maintaining delivery completion information and records. The available completion requirements depend on the workflow configured for your operation.
Yes. FixLastMile is designed to support delivery companies managing work across multiple clients through a centralized operational workflow.
No. FixLastMile is designed for delivery companies managing operational delivery workflows. This includes general courier delivery, pharmacy delivery, medical courier operations, and businesses managing delivery work across multiple clients.
Run Your Delivery Operation From One Connected Platform
Manage delivery work, planning, routes, dispatch, drivers, delivery tracking, proof of delivery, and operational reporting from one connected delivery management software. See how FixLastMile can fit the way your delivery business operates.
