Medical Courier Software for Delivery Companies
Manage medical courier operations from pickup to delivery completion.
FixLastMile is medical courier management software built for delivery companies that need to manage pickup and delivery work, routes, dispatch, drivers, delivery tracking, and proof of delivery from one connected platform.
Bring the operational workflow together instead of relying on spreadsheets, phone calls, messaging, and disconnected delivery tools.
Manage Medical Courier Operations From One Connected System
Medical courier operations involve more than assigning a driver and tracking a vehicle.
Your team may need to coordinate pickup and delivery work across multiple locations, drivers, routes, schedules, priorities, and clients—while maintaining visibility into what is happening throughout the operation.
FixLastMile is built for the companies responsible for managing that delivery operation.
Whether you manage a single client or delivery work across multiple healthcare-related clients, FLM helps bring the operational workflow into one system.
Time-Sensitive Pickup and Delivery Work Is Hard to Manage With Disconnected Tools
As medical courier operations grow, the challenge is not simply completing more deliveries.
You may be managing pickups from different locations, deliveries with different timing requirements, multiple drivers, changing routes, and work coming from multiple clients.
When the workflow is spread across spreadsheets, phone calls, messaging apps, and separate delivery tools, dispatch teams can lose visibility and spend more time coordinating the operation manually.
Multiple Pickup and Delivery Locations
Coordinate work that may involve different pickup points, delivery destinations, and multi-stop routes.
Scheduled and Time-Sensitive Work
Organize delivery work around the service requirements and timing needs of your operation.
Manual Dispatch Coordination
Reduce the need to manage every route, driver, and delivery through disconnected communication and manual processes.
Limited Operational Visibility
Give your operations team a clearer view of planned, active, completed, and outstanding delivery work.
Manage the Delivery Workflow From Pickup to Completion
FixLastMile connects the core stages of your medical courier operation.
Manage Delivery Work
Bring incoming pickup and delivery work into a structured operational workflow.
Organize the information your team needs before planning and dispatching the work.
Plan Pickup and Delivery Routes
Organize compatible pickup and delivery tasks into routes and create a structured plan for your drivers.
Use route planning and optimization as part of the wider medical delivery management software workflow.
Dispatch and Coordinate Drivers
Move planned delivery work into execution and coordinate the drivers responsible for completing it.
Keep dispatch connected to the routes and work happening in the field.
Track Delivery Execution
Maintain visibility into active delivery work and delivery progress.
Give your operations team a clearer view of what is happening across routes and drivers.
Confirm Delivery Completion
Capture proof of delivery and maintain records of completed delivery work.
Keep completion information connected to the relevant operational workflow.
Review Delivery Operations
Use delivery data and reporting to review operational activity and understand what is happening across your courier operation.
The Tools to Manage Daily Medical Courier Operations
FixLastMile brings together the core workflows required to manage a medical courier operation.
Manage Pickup and Delivery Work
Organize delivery work and the pickup and delivery tasks involved in completing it.
Maintain a structured operational view before work moves into planning and execution.
Plan and Optimize Routes
Organize multi-stop pickup and delivery work into routes based on your operational requirements.
Use medical courier route planning and route optimization as part of your wider delivery management workflow.
Dispatch and Coordinate Drivers
Move planned work from route planning into driver execution.
Give dispatchers the operational visibility needed to manage active delivery work and coordinate drivers.
Track Medical Deliveries
Maintain visibility into delivery progress while work is being completed.
Use medical delivery tracking as part of the connected operational workflow.
Capture Proof of Delivery
Confirm delivery completion and maintain records of completed delivery work.
Use proof-of-delivery information as part of the wider delivery record.
Analyze Courier Operations
Review delivery activity and operational data to better understand your medical courier operation.
Manage Scheduled, Recurring, and Time-Sensitive Delivery Work
Medical courier operations may involve different types of delivery work within the same operation.
Some work may be planned in advance. Some deliveries may occur on recurring schedules. Other work may have more time-sensitive requirements.
FixLastMile helps bring these delivery workflows into a connected operational environment where your team can organize, plan, dispatch, and monitor the work.
Scheduled Deliveries
Plan delivery work that needs to be completed within a scheduled operational workflow.
Recurring Delivery Work
Manage delivery work that occurs repeatedly based on your business requirements.
Time-Sensitive Deliveries
Give your operations team the tools to organize and manage delivery work with different priorities and timing requirements.
The exact workflows can be configured around how your delivery operation works.
Manage Medical Courier Operations Across Multiple Clients
As your delivery company grows, you may begin managing work for multiple healthcare-related clients.
Creating separate operational processes for every client can make the delivery operation increasingly difficult to manage.
FixLastMile is designed to support centralized delivery operations, helping your team manage delivery work across your business from one connected environment.
- Centralize Delivery OperationsBring delivery work from multiple clients into your wider operational workflow.
- Maintain One Operational ViewManage routes, drivers, and delivery activity without creating unnecessary operational silos.
- Build for GrowthCreate a more structured operational foundation as you add clients, delivery work, drivers, and routes.
More Than a Medical Courier Tracking App
Knowing where a driver is represents only one part of managing a medical courier operation.
Before a delivery begins, your team needs to organize the work, coordinate pickups, plan routes, and manage drivers. During execution, dispatchers need visibility into active delivery work. After completion, your operation needs clear delivery records and data to review what happened.
FixLastMile brings these workflows together in one connected medical courier software platform.
Manage the Full Operational Workflow
Connect delivery work, pickup and delivery tasks, route planning, dispatch, execution, tracking, and completion.
Built Around Delivery Operations
Focus on the workflows involved in managing drivers, routes, pickups, deliveries, and proof of completion.
Create a Foundation for Growth
Build a more structured operation as your delivery volume, team, and client base expand.
Built for Companies Managing Healthcare-Related Deliveries
Medical Courier Companies
Manage the daily pickup, delivery, routing, dispatch, and driver operations involved in running a medical courier business.
Courier Companies Serving Healthcare Clients
Bring healthcare-related pickup and delivery work into a connected delivery management workflow.
Multi-Client Medical Delivery Providers
Manage delivery operations across multiple clients while maintaining centralized planning, driver coordination, and operational visibility.
Bring pharmacy pickup and delivery work into the same connected operational workflow.
Manage Your Medical Courier Operation From One System
Manage Delivery Work
Organize pickup and delivery work before it moves into planning.
Plan Pickup and Delivery Routes
Create and manage routes for multi-stop pickup and delivery operations.
Dispatch and Monitor Drivers
Coordinate planned work with drivers and maintain visibility into active operations.
Track and Confirm Delivery Completion
Monitor delivery progress and maintain proof-of-delivery records.
See how FixLastMile connects the work that happens before, during, and after a medical delivery.
Book a DemoFrequently asked questions
Medical courier software helps companies manage the operational work involved in medical pickup and delivery services. Depending on the delivery workflow, this may include delivery work management, pickup and delivery tasks, route planning, dispatch, driver coordination, delivery tracking, proof of delivery, and reporting. FixLastMile is designed for delivery companies managing these operational workflows.
FixLastMile is designed primarily for medical courier companies, delivery providers serving healthcare-related clients, and courier businesses managing pickup and delivery operations. It is designed for the company managing the delivery operation.
FixLastMile supports workflows involving pickup and delivery tasks, allowing delivery operations to organize and manage the work required from pickup through delivery completion.
FixLastMile supports route planning and optimization as part of the broader delivery management workflow. Delivery teams can organize pickup and delivery work into routes and manage those routes through the connected operational workflow.
FixLastMile supports dispatch and driver coordination workflows, helping operations teams manage planned and active delivery work.
FixLastMile supports delivery tracking and operational visibility, helping delivery teams monitor delivery work and its progress during execution.
FixLastMile supports proof-of-delivery workflows to help delivery operations confirm completed delivery work and maintain completion records. The specific proof requirements available depend on how the delivery workflow is configured.
FixLastMile can support delivery workflows that involve scheduled and recurring work, depending on the operational configuration and requirements of your business.
FixLastMile is designed around centralized delivery operations, helping delivery companies manage work across their wider operation rather than relying on separate operational systems for every client. The exact client-specific workflows can be configured based on your operational setup.
FixLastMile does not publish a HIPAA compliance claim, as compliance certification requires formal validation of the product and organization against the applicable requirements. FixLastMile can support delivery operational workflows, but software features alone should not be represented as a healthcare compliance certification without documented validation. Contact our team to discuss the specific requirements of your operation.
Bring Your Medical Courier Operations Into One Connected Platform
Manage pickup and delivery work, routes, dispatch, drivers, delivery tracking, and proof of delivery from one place.
Whether you manage a focused medical courier operation or a growing multi-client delivery business, FixLastMile provides a connected platform for managing the operational workflow.
