Delivery Order Management Software
Bring delivery orders into one system and turn them into structured delivery work.
Delivery orders can enter your operation in different ways. Some are created manually, some arrive in spreadsheets, and others come through client portals, APIs, or connected systems.
FixLastMile brings those orders into one delivery management platform and turns each order into the shipment and task structure needed for execution.
Manage delivery-only, pickup-only, and pickup + delivery orders, then move the resulting work into planning and dispatch.
Bring Every Delivery Order Into One Operational Workflow
Delivery companies often receive work from multiple clients and multiple sources.
One client may create orders through a portal. Another may send a CSV or Excel file. Orders may also come through an API or an integration with another system.
Instead of managing each source through a separate workflow, FixLastMile brings delivery orders into one operational system. Orders can enter FLM through:
No matter how the delivery request enters your business, the goal is the same: create a structured order that can move into delivery operations.
Manage Different Types of Delivery Orders
Not every delivery requirement follows the same workflow. FixLastMile supports different order types so delivery companies can structure work around the service that is actually required.
Delivery-Only Orders
Create orders where the required operational work is delivery.
Pickup-Only Orders
Manage orders where the required work is collecting an item from a pickup location.
Pickup + Delivery Orders
Manage delivery requirements that involve both collecting and delivering the shipment.
The order defines the delivery requirement. FixLastMile then creates the shipment and task structure required to carry out that work.
From Delivery Order to Executable Work
Create the order once. Let the delivery work take shape automatically.
Creating an order should not require your team to manually recreate the same information across separate operational records. When an order is created in FixLastMile, the system automatically creates the associated shipment structure and the tasks required for delivery operations.
This creates a clear connection between the original delivery request and the operational work required to fulfill it.
Support Orders With Multiple Shipments
One delivery order does not always mean one shipment.
Some delivery requirements involve multiple shipments that need to remain connected to the same underlying order. FixLastMile allows a single order to contain multiple shipments, helping delivery companies structure operational work without losing the relationship to the original order.
This allows the order to remain the business-level record while shipments and tasks represent the work required to fulfill it.
Instead of forcing every order into a simple one-order, one-delivery model, FixLastMile provides a structure that can support more complex delivery requirements.
Keep Pickup and Delivery Work Connected
Separate tasks. One connected shipment.
A pickup + delivery workflow involves more than one operational action. The item must first be collected and then delivered. In FixLastMile, these can be represented as separate tasks connected to the same shipment.
This helps maintain the relationship between the pickup and delivery instead of treating them as unrelated pieces of work.
The operational team can work with individual tasks while the system maintains the connection to the shipment and the original order. This structure is especially important when planning and optimizing work that includes both pickup and delivery requirements.
Manage Orders as Requirements Change
Delivery operations are not always static. An order may need to be updated after it has been created, or the delivery requirement may be cancelled.
FixLastMile allows users to edit or cancel orders so the order record can be managed as requirements change.
This gives your team control over the delivery request before and throughout its journey into operational execution.
Move From Order Management to Delivery Operations
Order Management is where delivery demand becomes structured operational work.
Once an order has been created and converted into shipments and tasks, that work can move into the next stages of the delivery workflow.
FixLastMile keeps the connection between the original order and the work created from it as the delivery moves through the operation.
Keep Every Order Connected to the Right Client
Every order in FixLastMile is associated with a specific client.
This connects incoming delivery requirements to the business relationship they belong to while allowing the resulting shipments and tasks to move through the delivery operation.
Your team can manage the delivery request while maintaining the relationship between the client, the order, and the operational work created from it.
One Connected Workflow From Order Intake to Delivery
Delivery operations involve more than collecting orders in a list. Each incoming request needs to become work that can be planned, assigned, dispatched, and completed. FixLastMile connects those stages in one delivery workflow.
Receive
Bring delivery orders into the system through manual entry, imports, the Client Portal, APIs, or integrations.
Structure
Create the order and automatically generate the shipment and task structure required for delivery.
Prepare
Move delivery-ready work into planning and dispatch.
Execute
Keep the operational work connected to the original order as it moves through delivery.
Frequently asked questions
Delivery order management software helps delivery companies receive, organize, and manage delivery orders before and as they move into delivery operations. FixLastMile brings orders into one system and automatically creates the shipment and task structure required to prepare that work for planning and dispatch.
Orders can enter FixLastMile through manual creation, CSV or Excel imports, the Client Portal, APIs, and integrations. This allows delivery companies to bring orders from different sources into one operational workflow.
FixLastMile supports: delivery-only orders, pickup-only orders, and pickup + delivery orders. The appropriate shipment and task structure is created based on the delivery requirement.
After an order is created, FixLastMile automatically creates the associated shipment structure and the tasks required for operational execution. The resulting work can then move into planning and dispatch.
Yes. A single order can contain multiple shipments. This allows delivery companies to keep multiple shipments connected to the same underlying delivery request.
Yes. For pickup + delivery workflows, a shipment can include separate pickup and delivery tasks that remain connected to the same shipment.
Yes. Users can edit or cancel orders after they have been created.
Turn Incoming Orders Into Delivery-Ready Work
Bring delivery orders into one system and move them into your operation with the structure needed for execution. Manage delivery-only, pickup-only, and pickup + delivery orders. Receive orders through manual entry, imports, client portals, APIs, and integrations, then automatically create the shipments and tasks required for delivery operations. From order intake to planning and dispatch, FixLastMile helps delivery companies keep delivery demand connected to the work required to fulfill it.
